how to check call history in airtel

Airtel is one of India’s leading telecom service providers, and like any mobile network, users may want to keep track of their call history for various reasons. Whether it’s for monitoring billing details, tracking call logs for personal use, or verifying charges, Airtel provides a few simple ways to access your call details.

This guide will walk you through the different methods to check your Airtel call history, whether through the Airtel Thanks app, Airtel website, or by contacting customer care. It also includes a comprehensive FAQ section to help address common concerns.

Why and how to Check Call History in Airtel?

Before we dive into the methods, here are some reasons why you might want to check your call history on Airtel:

  • Monitoring call usage: Keeping track of call duration and frequency can help you manage your mobile usage and choose the best plans.
  • Verifying charges: Reviewing call logs can ensure that you are being billed correctly.
  • Personal records: For professional or personal reasons, you may need to maintain records of important calls.
  • Family monitoring: For family safety, keeping an eye on call details can be helpful.

Methods of how to check call history in airtel

Method 1: Using the Airtel Thanks App

The Airtel Thanks App is the simplest way to access your call history. It is available for both Android and iOS users. Follow the steps below to check your call history via the app:

  1. Download and Install Airtel Thanks App
    • Visit the Google Play Store or Apple App Store to download the Airtel Thanks App.
  2. Log In Using Your Airtel Number
    • Open the app and enter your Airtel mobile number to log in. You will receive an OTP (One-Time Password) for verification.
  3. Navigate to the ‘Usage’ Section
    • After logging in, go to the ‘Usage’ section, where you can view data, SMS, and call usage details.
  4. Select ‘Call Details’
    • In the usage section, click on ‘Call Details’ to view your call history. Here, you will find all your incoming and outgoing call records, along with the duration of the calls.
  5. Download Call History
    • The app allows you to view and download your call history for up to 30 days. You can also choose to save it as a PDF for future reference.

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Method 2: Using the Airtel Website

If you prefer to use a desktop or laptop, the Airtel website provides another convenient method for “how to check call history in airtel” and accessing your call history. Here’s how you can do it:

  1. Visit Airtel’s Official Website
  2. Login Using OTP
    • Enter your Airtel number and verify it by entering the OTP sent to your phone.
  3. Access the ‘My Account’ Section
    • Once logged in, navigate to the ‘My Account’ section. You’ll find an overview of your account, including your mobile usage.
  4. Select ‘Call History’
    • In the account dashboard, look for the ‘Call History’ option. Click on it to view a detailed list of your call logs.
  5. Choose a Time Frame
    • You can select the time frame for which you wish to view the call logs. Airtel allows users to access up to 6 months of call history on its website.
  6. Download Call History
    • After viewing, you can download your call history in PDF or CSV format for offline access.

Method 3: Via Airtel Customer Care

Another reliable way to access your call details is by contacting Airtel Customer Care. Follow these steps:

  1. Dial 121 or 198
    • From your Airtel number, dial 121 or 198 to contact customer care.
  2. Request Call History
    • Ask the customer care executive to send your call details for a specific period. Be prepared to provide details for verification, such as your name, date of birth, or account password.
  3. Receive Call History via Email or SMS
    • Once your request is processed, Airtel will send your call history to your registered email address or mobile number.

Method 4: Via USSD Code

Some users may prefer checking their call history via a USSD code. Although this method is limited in terms of accessing detailed call logs, it allows you to see recent calls and account details.

  1. Dial *121# from your Airtel Number
    • This USSD code provides an overview of your Airtel account, including last recharge details and recent transactions.
  2. Select the Relevant Option
    • Follow the prompts to check recent transactions or call logs.
  3. Receive a Summary via SMS
    • You will receive a summary of your recent calls via SMS. This method is useful for quick checks but does not provide extensive details.

Table: Comparison of Methods to Check Airtel Call History

MethodTime Period AvailableEase of UseCost
Airtel Thanks App30 DaysEasyFree
Airtel Website6 MonthsModerateFree
Airtel Customer Care (121/198)Custom (Request Based)ModerateFree
USSD Code (*121#)Recent Transactions OnlyQuick but LimitedFree

FAQs About Airtel Call History

1. Can I check the call history for my Airtel number online?

Yes, you can check your Airtel call history online using the Airtel Thanks App or the Airtel website.

2. How long is the call history available for?

The Airtel Thanks App allows users to access call logs for up to 30 days, while the website offers call history for up to 6 months.

3. Can I download my Airtel call history?

Yes, both the Airtel Thanks App and the Airtel website allow you to download your call history in PDF or CSV format.

4. Can I check someone else’s Airtel call history?

No, you can only access the call history of the Airtel number that is registered under your name.

5. How can I get my Airtel call history sent to my email?

You can request your call details via Airtel Customer Care by dialing 121 or 198. They can send the call history to your registered email address.

6. Can I check call details using a USSD code?

While you can’t get detailed call history using a USSD code, you can check recent transactions and account information by dialing *121#.


Conclusion

Now we know that how to check call history in airtel and by checking your Airtel call history is essential for users who want to monitor their mobile usage, verify charges, or keep a record of important calls. With multiple methods available, including the Airtel Thanks App, Airtel website, and customer care, Airtel ensures its users can access their call logs with ease. Each method has its benefits, allowing you to choose the one that best suits your needs. By following the steps outlined in this guide, you can quickly and easily check the call history for your Airtel number.

With the ability to download call logs in PDF or CSV format, Airtel ensures transparency and control over your mobile usage, empowering you to manage your account effectively.

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